Customer Service
Services
Jewellery Services
Piaget offers a variety of services for its jewellery that can modify, refresh, or restore your cherished items.
Our skilled master jewellers, gemmologists, gem-setters, engravers and polishers are attentive to your wishes. They contribute their expertise and experience to personalise your jewellery by adding engravings, to change the fastening mechanism of an ear clip, to resize a ring or to rhodium-plate and polish your jewellery.
We also provide a restoration service for vintage or damaged items.
Upon completion of these services, you will benefit from a twelve-month guarantee that covers the intervention carried out and the parts replaced. You can thus enjoy the sensation of having a creation that is almost as good as new.
Our skilled master jewellers, gemmologists, gem-setters, engravers and polishers are attentive to your wishes. They contribute their expertise and experience to personalise your jewellery by adding engravings, to change the fastening mechanism of an ear clip, to resize a ring or to rhodium-plate and polish your jewellery.
We also provide a restoration service for vintage or damaged items.
Upon completion of these services, you will benefit from a twelve-month guarantee that covers the intervention carried out and the parts replaced. You can thus enjoy the sensation of having a creation that is almost as good as new.
Engraving and Polishing
Engraving and polishing jewellery are just two of the many services available.
Engraving a piece of jewellery is a way of personalising it or immortalising an important event in your life, such as a wedding, birthday or anniversary.
Polishing will restore the brilliance of your jewellery to close to its original condition. It is carried out entirely by hand by highly experienced polishers, who use various artisanal techniques in precise order. Depending on how your item of jewellery is worn, we recommend having it polished every three to five years.
White-gold jewellery is rhodium-plated after polishing. Precious stones and their settings are carefully checked individually by hand.
Engraving a piece of jewellery is a way of personalising it or immortalising an important event in your life, such as a wedding, birthday or anniversary.
Polishing will restore the brilliance of your jewellery to close to its original condition. It is carried out entirely by hand by highly experienced polishers, who use various artisanal techniques in precise order. Depending on how your item of jewellery is worn, we recommend having it polished every three to five years.
White-gold jewellery is rhodium-plated after polishing. Precious stones and their settings are carefully checked individually by hand.
Sizing & Earrings
Sizing involves adjusting the size of certain pieces of jewellery, depending on your requirements or wishes.
The size of your Piaget jewellery can be adjusted by our jewellers, providing the model lends itself to resizing. If required, our gem-setters will add diamonds to retain the integrity of the original design. This service also includes polishing and rhodium-plating for white-gold jewellery.
All of these operations are carried out by hand. Finally, a rigorous inspection is made of the stones and their settings.
Most Piaget earrings are designed so that the fastening system can be modified at any time during their existence. Our jewellers can thus replace studs with clips, or vice versa, according to your wishes.
The size of your Piaget jewellery can be adjusted by our jewellers, providing the model lends itself to resizing. If required, our gem-setters will add diamonds to retain the integrity of the original design. This service also includes polishing and rhodium-plating for white-gold jewellery.
All of these operations are carried out by hand. Finally, a rigorous inspection is made of the stones and their settings.
Most Piaget earrings are designed so that the fastening system can be modified at any time during their existence. Our jewellers can thus replace studs with clips, or vice versa, according to your wishes.